For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

About the Photos

How can I find special characters like a heart, numbers, apostrophe, “The” or ampersand?

We have our “special characters” stored under the “space bar” or the letter “Z.” Just type a “Z” or hit the “SPACE BAR” to see our special characters.

What size are the letter art photos?

All Bless Your Letter Art photographs are 4” x 6”.

Are all your photos original?

Yes, all of our photos were taken by Terry from our “letter hunts” & travels.

Can I buy just the letter art photos?

Yes letter art photos are sold separately for $5.00. To purchase ONLY PICTURES. Hit the “red X” button to remove the “FRAME” and then hit the other “red X” to remove the mat.

Can I buy letters and mat without the frame?

Yes letter art photos matted without frames are $10.00 each. To purchase ONLY PICTURES & MAT. Hit the “red X” button to remove the “FRAME”

Can I buy just the frame and mat without the letters?

Yes if you call at 704-254-8387 us we can take your order by phone. Frames and mats are available at $10 per space

About the Frames

Is it glass or Plexiglas?

Glass.

What are the frame sizes?

All frames are approximately 1” thick

3 hole frames are 11″ X 18″

4 hole frames are 11″ X 22 1/4″

5 hole frames are 11″ X 31 1/2″

6 hole frames are 11″ X 31 1/2″ (slightly different mat spacing)

7 hole frames are 11″ X 40 1/4″

8 hole frames are 11″ X 40 1/4″ (slightly different mat spacing)

9 hole frames are 11″ X 42″

10 hole and 11 hole are SPECIAL ORDER

About Shipping

How long will it take to receive my order?

In most cases orders will ship out within 1 or 2 days. No shipments on Friday, Saturday or Sundays. Call in orders can process faster because we receive it direct.  Delivery time is calculated by FedEx Ground.

How much are shipping charges?

$25.00 for 1 or 2 frames (shipped to same address)

$50.00 for 3 or 4 frames (shipped to same address)

$12.95 for 1 or 2 mats with letters

$25.90 for 3 or 4 mats with letters

$2.95 for any number of letter photos alone

Free shipping for letters with any other frame or mat shipping.

* Over size frames that are 10 or 11 holes are $40 each to ship.

Where do you ship to?

We ship ONLY to continental USA for $25.00.

We can not ship to PO Boxes. FedEx will not deliver to PO Boxes.

Yes we can ship to apartments but IF a package is refused or sent back we will have to charge additional fee to reship.